Waiter Pad - Manual

Working structure


Single Mode

If you need single device for restaurant, bar. Accepted conection via Wi-Fi with Receipt printer and Kitchen App for Waiter Pad.

App Settings: Mode -> Single


Server Mode

If you need multiple devices for restaurant (up to 40). Accepted conection via Wi-Fi with Receipt printer and Kitchen App for Waiter Pad. When this selected, app automatically created Waiter Pad Network and make possibility to connect other devices.

App Settings:
First device: Mode -> Server Mode
Second devices: Mode -> Client Mode

*possible use App without Wi-Fi network (for example food truck).
Device Settings:
Server device: Personal Hotspot -> Enable
Client devices: Wi-Fi -> Connect to current Hotspot


Client Mode

If you need connect new device to Waiter Pad Network.

App Settings: Mode -> Client

How connect Client device to Waiter Pad Network

Connect your Waiter Pad devices to network very simple and fast.

Steps:

  1. All devices must connected to the same Wi-Fi network. Don't use restaurant guests Wi-Fi network.
  2. On Client device in table "Waiter Pad Network" must show your server device. Push for him to make connection.
  3. On Server device, login as Administrator (default user Agent K), and in table "Waiting for accept" push "client - name" for accept. After this step client device will be accepted and synchronize all data with server. Now Client app Ready for use*.

*client app will synchronize data with server automatically after open app and logout. Push on server name at Login page for manually synchronize.

**kitchen app will synchronize data with server automatically after open app and lock-unlock screen. Open settings and Push on server name for manually synchronize. If you make any changes in Server app (menu item, tables or connect printer) need synchronize Client apps and kitchen app data with Server.

***server app must all time stay open.

Menu

Orders

Tables

Waiter Pad - Manual Waiter Pad - Manual

Print Receipt

Supported printers
All printers compatible with (ESC/POS Command).
For print non english languages use only EPSON ESC/POS printers (EPSON TM-U220, TM-U230, TM-L90, TM-T70, TM-T20, TM-T88, ...)

App print receipt via Wi-Fi network.
Connect printer to Waiter Pad:
1. Connect printer to Wi-Fi router:
- for USB printer need use Apple AirPort Express, AirPort Extreme, or AirPort Time Capsule
- for Ethernet printer use any router
2. Turn on Printer.
3. Connect your iPhone/iPad to the same Wi-Fi
4. Open Waiter Pad app, go to Settings > Printer and Cash Drawer > Add new Printer and tap '+' for add a new printer
5. Enter IP address and push Add
6. After adding printer you need open added printer, and change CPL.

CPL - Characters per line
Max number of characters can print in single line (see printer manual).
Waiter Pad - Manual

How get IP Address of Ethernet printer?
Steps:
1. Connect Ethernet cable to your printer.
2. Switch On power button on printer.
3. On back your printer: hold down "Reset Button" in Interface card for 3 seconds.
After this step printer will print Configuration page with IP Address.

Waiter Pad - Manual

How get IP Address of USB printer?
Open AirPort utility from App Store.

Waiter Pad - Manual Waiter Pad - Manual Waiter Pad - Manual Waiter Pad - Manual

Kitchen for Waiter Pad (KDS)

Kitchen for Waiter Pad on App Store


Waiter Pad - Manual

Have a questions?

support@gv-apps.com